Snagajob

Learning The Ropes

Overview

Snagajob is where I got my start in user experience design; initially as an intern, eventually graduating to a full time designer handling multiple teams and projects. I worked on a number of products during my time at Snagajob: Shifts as an embedded designer, Campaign Management as an intern, PeopleMatter and Community for visual design initiatives. Along the way I met some excellent mentors and discovered Marty Cagan style product design.

Shifts

I joined the Shifts team when I was hired on full time. The easiest way to describe Shifts is to think of it as Uber, for hourly work. The team hadn't had a designer for about a year and was also down a product manager. Between myself and a seriously awesome dev team, we launched an employer self-sign up experience, integrated with a SSO provider, created (and integrated) a remote i9 verification process, and started testing an expansion to the shifts worker network. I had to learn how to manage stakeholders, run scrappy user testing, and juggle multiple parallel initiatives. I'd love to share a deep dive on my work with the shifts team, message me and I'll share a link!

Some visual design work

I gave multiple products visual design facelifts while at Snagajob and even got to play with some animation. Below are some examples in order: Community, PeopleMatter redesign, and a high five animation I wrote the code for!

See the Pen HighFive by josh (@jcrow) on CodePen.

Check out some of my other work .

CarMax

I'm currently an embedded designer at CarMax working in the b2b space. Over the past year, I've helped standup a new CRM (and team) and have been leaning in to help teams in the Logistics space.

3D Systems Healthcare

During my time at 3D Systems, I designed and 3D printed thousands of patient specific surgical splints and models. I learned how to be meticulous and the importance of process at scale.

DePaul University - mHCI

In June of 2017 I left my job at 3D Systems, determined to enter the world of UX design. I chose to get my masters of Human Computer Interaction at DePaul University. I focused on user research methods, educational design, and usability evaluation.

Portfolio Classic

Check out my old portfolio site. Here you will find more of my grad school work in addition to some Industrial Design work from undergrad. I wrote all the code and I think it's pretty neat.

Josh Crow